Each part runs fine on its own.Do they work together when it counts?

Modernizing and hardening IT environments so storage, backup, recovery and security work together.

IBM Silver Business Partner

IBM FlashSystem 7600 storage system, seen from the front, with a teal light falling across it from above left.

Most of it is running fine right now.That is what makes it easy to miss.

Your week is patching, alerts and audits. Nobody has time to check whether recovery actually works.

  1. Recovery

    Assumed

    Backups report green every night, so recovery will be fine.

    Checked

    A full restore has been run and timed, end to end, and the number is written down where an auditor can see it.

    The question to take to your team

    When did your team last run and time a full restore?

  2. Storage

    Assumed

    The array is running, so it is supported.

    Checked

    Each array still gets security fixes from its maker, and the date that stops is written down.

    The question to take to your team

    Which of your arrays stops getting security fixes first?

  3. Offsite copy

    Assumed

    There is an offsite copy, so it is protected.

    Checked

    The copy is locked for a set period: no single admin login can delete it or shorten the lock, and someone has tried.

    The question to take to your team

    Could one admin login delete your offsite copy?

  4. Together

    Assumed

    Each system is managed on its own.

    Checked

    Storage, backup, recovery and security have been looked at together, and the hand-offs between their owners written down.

    The question to take to your team

    Is it written down who owns each of the four, and who acts when a problem crosses between them?

None of these prove an environment is safe. They show where the picture is assumed rather than checked.

How a conversation goes

Thirty minutes, no prep, no slides.

  1. You describe the environment.

    How things actually run, in your words. Share only what you are comfortable sharing.

  2. We name what we would check first.

    In plain terms.

  3. You decide if there is a next step.

    Often there is no next step, and that is a fine outcome.

Afterward you get a short written note: the two or three things we would check first, and what each means for downtime, audits and recovery time. It is yours to keep.

Start a conversation

Who we are, and how we are paid

  • StepKnock is a small team in San Diego, working with IT teams across the US.
  • We work across many environments, so we notice patterns that are hard to spot from inside one.
  • We are paid through our partners when a customer buys. If it is not something we sell, we will say so.
  • We do not run your environment, and we are not a managed service or a help desk.

Start a conversation

Ask a question, or tell us what is on your mind.

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If we are not the right fit, we will point you to someone who is.

Our partners
  • IBM Silver Business Partner
  • HP
  • AWS
  • Cisco
  • Fortinet